Tools
| Name | Description |
|---|---|
get_ticketsGet Ticket instances from Freshdesk. | Get Ticket instances from Freshdesk. |
get_contact_from_idGet contacts details from Freshdesk using ID number. | Get contacts details from Freshdesk using ID number. |
get_ticket_statusGet Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id | Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id |
get_contactsGet contact details from Freshdesk for all (optional filtered) contacts. | Get contact details from Freshdesk for all (optional filtered) contacts. |
get_all_tickets_by_statusGet All Tickets by selected status from Freshdesk. | Get All Tickets by selected status from Freshdesk. |
custom_api_callMake a custom API call to a specific endpoint | Make a custom API call to a specific endpoint |
Quick Start
import { WeavzClient } from '@weavz/sdk'
const weavz = new WeavzClient({ apiKey: 'wvz_...' })
const result = await weavz.actions.execute('freshdesk', 'get_tickets', {
workspaceId: '550e8400-e29b-41d4-a716-446655440000',
integrationAlias: 'freshdesk',
input: { /* ... */ },
})Related Integrations
Works well with
Frequently Asked Questions
How do I connect Freshdesk to my app?
Use Weavz Hosted Connect for Custom authentication. Install the SDK, create a connection through the connect portal or API, then execute tools programmatically.
What tools does Freshdesk support?
Freshdesk supports 6 tools including Get Tickets, Get Contact from ID, Get Ticket Status, Get Freshdesk Contacts, Get All Tickets By Status, and more.
Can I use Freshdesk with AI agents?
Yes. Add Freshdesk to an MCP server in Tool Mode or Code Mode. Code Mode provides 3 meta-tools with on-demand API discovery so agents can compose stateful workflows without loading every action schema up front.
Can Freshdesk be used in stateful agent workflows?
Yes. Agents can combine Freshdesk tools with Filesystem, State KV, Human Gates, input partials, and other workspace integrations while keeping execution scoped to the selected workspace or end user.
What authentication does Freshdesk use?
Freshdesk uses Custom. Weavz stores credentials securely and uses them for authorized action execution.
How much does the Freshdesk integration cost?
The Freshdesk integration is included on all Weavz plans including the free tier with 20,000 actions per month. No credit card required.
Connect Freshdesk in minutes
Get 20,000 free action executions every month. No credit card required.